maroontoto Privacy Policy

This page describes what we collect when you use maroontoto and how we keep that data protected. We at maroontoto take your privacy seriously and are transparent about which information we gather, how we use it, and who we share it with. Our privacy commitments apply whether you access maroontoto via Android app, iOS browser, or desktop.

We collect personal data during account registration, identity verification, payment processing, and gameplay. Your email, government ID, bank account details, and transaction history are stored securely on our servers. We use this information solely to operate maroontoto, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and comply with legal obligations in our jurisdictions of operation.

We do not sell your personal data to third parties. We do not use your information for marketing outside maroontoto unless you explicitly consent. This policy explains your rights regarding your data, how you can request access or deletion, and how to contact us with privacy concerns.

What Data We Collect on maroontoto

When you register on maroontoto, we collect your email address and create an account with a password you choose. During identity verification, we collect your government-issued ID (KTP, passport, or driver's license), proof of address, and a selfie for KYC compliance. We store these documents securely and retain them only as long as your account remains active.

During deposit and withdrawal, we collect information from your payment source. If you deposit via DANA, we receive your e-wallet account identifier and transaction reference. If you transfer from mobile banking, we collect your local payment account number. We use this information to process your payment and prevent fraud. We do not store your complete bank card details or full e-wallet credentials—only the minimum data needed to complete transactions.

While you play on maroontoto, we collect gameplay data: your bets, game results, account balance history, and betting patterns. This information helps us operate the platform, detect fraud, and respond to disputes. We also collect standard technical data: your IP address, device type, browser version, and access timestamps. This technical data helps us maintain service quality and investigate security issues.

Identity data: Name, ID number, address, date of birth, selfie — collected during KYC verification and retained for compliance.
Payment data: E-wallet identifiers, bank account references, transaction amounts and dates — used to process deposits and withdrawals.
Gameplay data: Bets placed, game outcomes, balance history, betting frequency — retained for account records and dispute resolution.
Technical data: IP address, device info, browser version, access logs — used to detect fraud and maintain service stability.

How We Use Your Data on maroontoto

We at maroontoto use your data to provide our service. We process your identity documents to verify your account and comply with anti-money laundering (AML) and know-your-customer (KYC) regulations. We use your payment information to execute deposits and withdrawals and to return withdrawals to your original payment method. We use your gameplay data to settle bets, generate your account statements, and address disputes.

We also use your data for fraud prevention and security. We monitor your account for suspicious activity—unusual betting patterns, multiple login attempts from different locations, or rapid deposit and withdrawal cycles. If we detect fraud, we may freeze your account pending investigation and contact you via email.

We use technical data to optimize maroontoto's performance. We track page load times, error rates, and user flow to identify and fix problems. We do not use this data for behavioural profiling or targeted advertising. We do not track your activity outside maroontoto using cookies or pixels.

Data retention: We retain your identity and payment data for as long as your account is active, plus six years for regulatory compliance. Once you request account deletion, we anonymize your data and delete personally identifiable information within thirty days.

Third-Party Data Processors

We at maroontoto use third-party service providers to operate maroontoto. Our payment processors handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer transactions. These processors access only the minimum data needed: your payment identifier, transaction amount, and transaction reference. They do not access your gaming history or betting patterns.

Our KYC verification partner processes your identity documents. They receive your photo ID and address proof to confirm your identity, then delete the documents from their system within thirty days. We retain the verification result (approved / rejected) but not the original documents.

Our hosting provider stores maroontoto's servers and data backups. Our servers may sit outside your jurisdiction, potentially in Singapore, Malaysia, or other regions. Your data is encrypted in transit and at rest. We do not permit our service providers to use your data for their own purposes or to share it with other parties.

Your Rights Regarding Your Data

You have the right to request access to all personal data we hold about you on maroontoto. Contact our support team via email or in-app messaging, and we will provide a copy of your data within thirty days. You also have the right to correct inaccurate information—for example, if your address on file is outdated, you can request an update.

You may request deletion of your account and associated data. Once you request deletion, we anonymize your identity information and remove your email from our system. We retain anonymized gameplay data (bet amounts, game outcomes, but no personal identifiers) for six years to comply with financial regulations. We cannot restore a deleted account.

You have the right to object to specific data processing. For example, if you do not wish to receive account notifications, you can opt out via your account settings. However, we will continue to process essential data—your identity and payment information—to operate maroontoto and comply with law.

Cookies and Tracking Technology

We at maroontoto use cookies to remember your login session and your language preference. These are functional cookies necessary to operate maroontoto. When you log in on your Android app or iOS browser, we set a session token so you remain logged in during your visit. This cookie expires when you log out or close your browser.

We do not use third-party advertising cookies or analytics cookies that track your behaviour outside maroontoto. We do not partner with ad networks or data brokers to profile you. You can disable cookies in your browser settings; however, some maroontoto features may not function properly if cookies are disabled.

Data Security and Breach Notification

We employ industry-standard encryption (TLS/SSL) to protect your data in transit between your device and our servers. Your password is hashed and salted, never stored in plaintext. We conduct regular security audits and penetration testing to identify vulnerabilities.

In the unlikely event of a data breach, we will notify you within forty-eight hours via email to the address on file. We will disclose the scope of the breach, the data affected, and the steps we are taking to remediate it. We are committed to transparency in breach notification and compliance with data protection regulations across jurisdictions where we operate, including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.

Contact Us About Privacy

If you have questions about our privacy practices, wish to exercise your rights, or believe we have mishandled your data, contact our privacy team via email or in-app support. We respond to privacy requests within thirty days. For data access requests, we may ask for additional verification to confirm your identity before releasing sensitive information.

This Privacy Policy is effective from your account creation date on maroontoto and continues for as long as you hold an account with us. We may update this policy and notify you by email or account notification. Your continued use of maroontoto after an update constitutes acceptance of the revised policy. If you do not agree with our updated privacy practices, you may request account deletion.

We at maroontoto are committed to protecting your personal data and maintaining your trust. We undertake to use your information only for the purposes described in this policy and in compliance with applicable data protection law. Your privacy is a priority, and we continuously improve our security and transparency practices.